ChillStays

Locally managed holiday homes

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ChillStays

Locally managed holiday homes

Guest Information & FAQ's

📍Making your arrival simple

Everything you need to know before and during your stay, including answers to our most frequently asked questions.

🎟️ Entertainment Passes

Your entertainment passes will be waiting for you inside your holiday home on arrival, giving you access to Hoburne Cotswold's fantastic on-site facilities throughout your stay.

🏊 Swimming Towels

Please bring your own towels for swimming, as the towels provided in the holiday home are for bathroom use only.

🚗 Free Parking

Free parking is available with every holiday home and is usually located directly outside or just a short walk from your accommodation.

📶 WiFi

Your WiFi network name and password can be found on the white WiFi box attached to the wall in the living room.

🔑 Check-In

Your check-in information, including arrival instructions and access details, will be sent to you before your stay.

🐶 Bringing Your Dog?

We have a selection of dog-friendly holiday homes available. A pet fee of £20 per stay applies. Please ensure you've selected a pet-friendly property when booking.

☀️ Hot Weather

During warmer weather, holiday homes can become quite warm. If you're visiting during the summer months, we recommend bringing a fan for extra comfort.

🛒 Local Supermarkets

Gateway Retail Park is just a few minutes away and is ideal for picking up groceries, essentials, fuel and grabbing a bite to eat before or during your stay.

❓ Frequently Asked Questions

🔑 What time is check-in?

Check-in is from 3:00pm and check-out is by 10:00am. We can offer a late check-out for £25, subject to availability. Please contact us before your stay if you'd like to arrange this.

🛏️ Do you provide bedding and towels?

Yes. Fresh bed linen and one bath towel per guest are provided. We recommend bringing additional towels if you plan to use the swimming pool or take part in other activities.

📧 How do I contact you during my stay?

If you need any assistance before or during your stay, please email us at [email protected]. We'll be happy to help.

📅 Do you offer weekly or monthly contractor rates?

Yes. Longer stays and repeat bookings can be quoted individually.

👷 Can you accommodate groups of workers?

Yes. Depending on availability, we can provide multiple properties for teams and projects.

🍳 Do your properties have kitchens?

Most of our contractor-friendly accommodation is fully equipped for self-catering, making longer stays more comfortable and cost-effective.

🧾 Can businesses receive invoices?

Yes. Business bookings can be invoiced and arranged directly with our team.

📍 Which areas do you cover?

Our accommodation is primarily located around Swindon, South Cerney, Cirencester and the wider Cotswolds.

🧹 Can you arrange regular cleaning?

Yes. Housekeeping and linen services can be arranged for longer stays.

💬 Still Have a Question?

If you can't find what you're looking for in our guest guide, just drop us an email and our team will be happy to help.

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